My homepage crashed

Posted in: Newspaper
Post count: 7

I was working on the fidjil.com site and the home page no longer displays normally. When I reload I have the following message: “Error at zones: 6(models) : 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

This is the second time this has happened on this site. The first time I had to start all over from scratch. This time I don’t see myself doing it all over again. Please help me find a solution. I can send you my login details so you can see what is causing it and fix it.

Thanks very much

Post count: 21065

Hello @Noumedem!

This issue has been already discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/
Check this guide too: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Make sure you do not have in the .htaccess file some lines with “Deny all”!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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