My images do not appear on my website.

Posted in: Newsmag
Post count: 15

I need your help. I’m tempted to days to resolve it, the more I could not. My pictures do not appear. What I need to do so that they appear. I say what I did wrong. I need to resolve this, my site is still so. I only see the images when I’m writing the posts, give when I post, they do not appear. I await your response, and I know what I did wrong.
website is toquebemviolao.com

Post count: 6535

Hi

After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Post count: 15

If I need to buy the theme again is it?

Post count: 15

Olhe não consegui resolver, fiz e talvez não tenha feito certo ou coisa parecida. Fiz como esta lá. Vi em outro comentario que você mesmo resolveu esse problema para uma outra pessoa que fez a mesma pergunta. Eu entendo que seja super ocupado, e entendo que para você isso pareça algum facil de fazer, mais de verdade, não estou conseguindo e meu site se encontra parado a varios dias por conta disso. Não sei mais o que fazer. Não teria como você mesmo fazer isso para mim por favor, lhe suplico, mais realmente preciso ativar meu site novamente. 🙁 🙁

Post count: 6535

Hi

You don’t need to buy the theme again. As long as you have a valid license for our theme you have unlimited access to updates. You just have to login in your themeforest account and download last theme’s version available in downloads section. We released V 3.0 for Newsmag yesterday so you can update to that version following our documentation. Make sure you do a clean update. By this I mean that you have to delete current theme’s install and upload new themes files via WordPress or vis ftp: https://forum.tagdiv.com/newsmag-install-via-ftp/ Also deactivate all others plugins except Visual Composer and test the site again.

Also please address us in English as we don’t speak Spanish and it’s hard to understand your messages.

Thanks!

Post count: 15

Não mudou nada, atualizei e ficou da mesma forma
queria lhe mandar uma foto para ver como fica
tem algum email que eu possa lhe mandar um print da tela
http://mundodofeltro.com/ acessem esse site ao lado e vocês vão ver que no logo fica muito pequeno, mesmo que a imagem seja do mesmo tamanho que veio no tema
nao sei o que fazer mais 🙁

Post count: 23312

Hi,

I have inspected your website and all of your images seem to have the right side and works as expected, as you can see here -> https://www.screencast.com/t/WY27IRaS5 If is not what you mean, please provide more details about where exactly is the problem, use a screencast online to provide me some captures so I can identify the problem. Also, please write us in English because this is the official language at this support forum.

Thanks.

Post count: 15

A thousand excuses, I had translated the previous ones more in this last message I just forgot, I’m sorry

Post count: 15

I think I did not express myself correctly sorry
My problem is in the matter of mine soon. I added the craft ideas theme and in the settings of the style header I put the style 10. When I put my logo it is very large, very small, and my image is the size of the image that came in the theme previously. Look at the orginal that’s the one that came https://demo.tagdiv.com/newspaper_craft_ideas/ and now look at mine already on my site http://mundodofeltro.com/. My problem is this, I want it to be the same size as the origianl that comes in the theme, but I have already tried in several ways and not right.

Post count: 15

https://www.screencast.com/users/hevilajijoca/folders/Default/media/78c789b4-1fd3-4b00-b06a-9ac78e454fd3 this is what comes original in the demo
https://www.screencast.com/users/hevilajijoca/folders/Default/media/b8c50fd9-7576-4039-989c-1c62c64a42ea and this is how it is on my site

I do not understand why the image is small if the image used is the size of the one that came in the theme demo

Post count: 15

Can you tell me why this happens?

Post count: 23312

Hello Hevila,

You should regenerate all of your thumbnails if you want that your images to fit correctly. Try to use the ForceRegenerate and Thumbnail Regenerate according to our documentation here -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/

Thanks for your understanding!

Post count: 15

my problem is logo
I sent him an image comparing the original of my
My problem is in the logo, read again what I’ve been through before, my logo image is not in the correct size
I saw what I told you earlier, but now thinking about the logo, do not post the logo to us

Post count: 23312

Hello Hevila,

Unfortunately, I do not know what kind of logo you are using, sorry! Please provide your website URL so I can take a closer look at it. You can try adding the logo from our demo craft ideas, like this -> https://demo.tagdiv.com/newspaper_craft_ideas/wp-content/uploads/2017/03/header-logo3.png

Thanks for your understanding!

Post count: 15

I think you do not express me with correction, sorry,
my problem is soon I added the Craft Ideas theme and in the style header settings. I put the style 10. When I put my logo is very large, very small, and my image is the size of the image that came in the theme previously. Look at the original, the one that came https://demo.tagdiv.com/newspaper_craft_ideas/ and now look at mine already on my site http://mundodofeltro.com/. My problem is this, I want it to be the same size as the original that comes in the theme, but I’ve tried it in several ways and it’s not right.

Post count: 15

https://www.screencast.com/users/hevilajijoca/folders/Default/media/78c789b4-1fd3-4b00-b06a-9ac78e454fd3 this is what comes original in the demo
https://www.screencast.com/users/hevilajijoca/distributors/Standard/media/b8c50fd9-7576-4039-989c-1c62c64a42ea and this is how it is done on my site

I do not understand why the image is small if the image used is the size of the one that came in the theme demo

Post count: 15

I can not be very clear, I sent you some details up so I can understand. I have my site mundodofeltro.com, and miha soon although it is the size of the chosen theme, it is not the right size, it is too small, I sent you photos up see them please, the days I try to solve this and I can not, I know I’ve asked questions, but I’m new to this, so much doubt, more like I said, what is getting me caught is just the issue of the logo, because it is not in the correct size, although it is the size of the original image that comes in the plugin, I await your anxious response.

Post count: 23312

Hello Hevila,

Regarding on your problem with the images from thumbs -> https://www.screencast.com/t/TyZCByk6kxNU please try to regenerate all of your Thumbnails using the Thumbnails Regenerate and Force Regenerate, clear all the caches and check the results. -> https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/
Also, for more deeper investigations about your logo, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer this section. Also, provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

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