Hello,
My site is bibimtalk.com and I created a mobile page with tagdiv however, when I access it on my iphone it’s not that page at all. It is something weird with my logo that I didn’t create. I already got to AMP settings to disable redirection to AMP version but I still don’t get the right page.
Could you help me ? it is pretty urgent
Many thanks !
Also I am not sure what happened but my desktop homepage doesn’t look like the homempage I created when you go to bibimtalk.com, It shows a post instead of the homepage. What should I do ?
I managed to correct the desktop thing but I still cant manage for the mobile thing. It’s been a few days and it is actually quite tiring. Also it is kind of urgent đ
Thanks in advance
Hello,
I checked and now this is the mobile version -> https://i.imgur.com/YUOGFtL.png
if you have created a mobile page, then please check if your plugin for cache has an option for the mobile version.
Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you canât use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Thank you!
Hello,
Thank you for your reply. But I already saw a similar answer on other posts and I still don’t get it, I watch your video several times as well. I’ve been trying everything for 5 days now and it is honestly saddening. Like I said, I already tried the mobile theme plugin and it didn’t work at all so I removed it. Would it be possible to benefit from a more detailed support ?
Thanks a lot
Hi,
Did you have created a mobile page? We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login
Thank you!
Hello,
Thank you once again, I sent an email đ
Hope it will be okay soon,
Have a great day !
Hello @Bibimtalk !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
