Hello!
After the new PHP update that happened a week back, I have been unable to operate my website normally because of the incompatibility between my theme and visual composer. I contacted support at WPbakery visual composer, and they said that it was the author of the Newspaper theme who had made a certain upgrade or customization for me in the past, and thats where the bug was.
Could you kindly help me look in to this?
Hi,
Unfortunately in the latest version of Newspaper theme there are some bugs between tagDiv Composer and WPBakery, we recommend to use the theme builder and deactivate the WPBakery until we’ll provide a fix for this, sorry for the inconvenience!
Thank you for your understanding!
Hi,
my site is http://www.gandaculdecolorado.com and I just renewed the support.
great theme.
I use newspaper 7 with a child theme. I tried updating to the latest theme and site would not load up. I restored it to an older version.
Issues : I can not see the elements grid from Visual Composer on first page. I tried to add more elements with visual composer ( ad 4) and nothing changes. I can not update the visual composer as it does not come with the theme anymore?
What do you suggest I do to make it functional and be able to add elements visually? which visual editor should i use? also the php needs to be updated it seems like and not sure how to do it.
would you please take a look on the back end and feel free to try some of the changes before you recommend them to me. Can I send you the credentials in a separate email like I have in the past? can you provide a good email or reply to theoricci2@gmail.com
thank you so much for your great support always,
Teo
Hi teodormiu,
You are using a quite old theme version, I think that the best solution will be to make a copy of your website on subdomain and make there the update, also if you are using child theme, please deactivate it, also make sure that you are using the latest version of theme, Newspaper 10.2 with the latest version of WordPress and you sett all the theme requirements as in our guide.
Also please check some of the major changes in the theme:
How to Update the Newspaper Theme for WordPress
Updating the Core of the tagDiv Themes for Envato WordPress Requirements
Newspaper Theme 10: Standard Pack or tagDiv Cloud Templates?
Also Now we recommend to use tagDiv Composer, this is the theme builder also you can choose new templates from tagDiv Cloud Library.
The Visual Composer is still include in our theme ( it’s named now WPBakery ) this can be found inside the package get from themeforest, unzip it and look in plugins folder -> https://i.imgur.com/aVpLe6i.png unfortunately in Newspaper X there are some issues between theme builder and WPBakery, therefore we recommend to use the tagDiv Composer.
If you need help with something that we can help, just let us know!
Thank you for your understanding!