My web is broken after update

Posted in: Newspaper
Post count: 34

Dear TagDiv Team

Pardon me. I would like to ask why my web is broken (the design is messed up) after update? Any suggest how to fix it?

Post count: 9544

Did you clear your caching, reset CDN, etc. ?

If you upgraded from 4x to 6x, it’s an all new theme.

Often simply resaving the home page layout in VC will update it.

But TagDiv will have better answer here when they get back in.

Post count: 34

Dear Chris,

I am not use caching plugin. And I upgrade from 6 to 6.2. I also already tried resaving, the page layout still same.

any suggest?

Post count: 23312

Hello nusagrunge,

I’ve checked your website and I saw that you have some problems. Please try to disable all the active plugins, except Visual Composer and install only the plugins that come bundled with our theme. If you are using the Photon plugin (Jetpack) please try to disable because does not work properly with our theme and we do not recommend it. Also, this is known to be a problematic plugin and you should find an alternative. I will recommend you to use a WP Smush, as you can see in our documentation, here: https://forum.tagdiv.com/how-to-make-the-site-faster/.

After this changes, if your problem is still there, please let us know.

Hope this helps!

Thank you for the message!

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