My website is http://www.neermai.com
Yesterday I update the theme and day before yesterday I install some plugins are very old not updated. so I just updated. expect that nothing. I install any plugins are any thing. but I show something weird from yesterday. I just update useful articles and keep same website always and keep not doing anything new updates. but when I open a website its redirect to something call “checking a browser” website. I’m afraid. totally finished my life. I don’t have any developer. I’m the one used your theme and slowly developed a website long ago and keep same website almost 4 years same. I only update themes and plugins. please help someone. its good for students. its for charity. without income we do this.
This only happening for mobile browsers. not for PC browsers.
Note :
1- I never ever install 3rdparty plugin. I install only from WordPress plugins.
2- I never ever install new plugins. From 1 year same plugins.
3- I just update plugins. that also some time.
Hi,
I have checked and this redirect problem did not occur.
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent -> https://forum.tagdiv.com/topic/security-vulnerability-reported-in-composer-again/
Thank you!
Thanks for reply. When I try to update plugin some more. It will be good for one day. Again next day will come. Again remain plugin if I update it will be good again. This what happened yesterday I guess when you checked. Also it’s only from mobile browsers.
1) Shall I activate Tagdiv official AMP and mobile page plugin and separate home shall I edit?
2) How to re install wordpress again? You mean I should delete and have to do from beginning? After should get back via backup ? I’m confused how to reinstall wordpress.
3) it’s a official plugin? wp-zexit.php where will be located?
4) How to scan malware free plugin and clean it?
Note: non profit website and we try to provide education or fund to visually handicaped people. We don’t have developer too. That’s why we never install out source plugin. We only trust from wordpress plugins. But we are sad how could happen. If anyone please help us. It will be good for many people who get help from it. We are worried a lot. I hope you understand our situation. Thanks.
Hello,
1. Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
No, you do not need a plugin to redirect to the homepage; this will automatically change, but please make sure that you have a cache plugin with the support alos mobile versions.
2. You can use this plugin to reinstall wordpress https://wordpress.org/plugins/wp-downgrade/
3. No, this plugin contains malware. You need to remove it immediately.
4. You can use the Wordfence plugin to scan it.
All the plugins and themes can be infected -> https://www.wordfence.com/blog/2024/01/wordfence-intelligence-weekly-wordpress-vulnerability-report-january-1-2024-to-january-7-2024/
Thank you!
Thanks for your mail. I have try to check through FTP plugin folder. I have found two weird things. Please let me know.
These two are found new. and i deleted Wp-Felody folder. But still my issue is same. only one time first time when you visit through mobile. you will redirect. but next time same browser if you visit. it will be normal. This is the issue. Please help me.
Image links. Screen shots for your reference.
Hi,
Please delete the plug-ins if you don’t install them.
Also, did you scan the website?
Please provide the screenshots with the redirect.
Thank you!
