My website is not loading image

Posted in: Newspaper
Post count: 5
kunpotsu
#357900
Jul 28, 2020 at 4:23 am

Hello team,

I need your help. I am using newspaper theme but I am facing issue with loading images.
Images are not showing, there are blank spaces.
Here is an example : http://travelwithkun.com/genting

Please help me, I am so lost on what should I do to fix this issue.

  • This topic was modified 6 years by kunpotsu.
Post count: 18283
Vlad S
#357984
Jul 28, 2020 at 12:06 pm

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 8
Aldea Magazine
#358245
Jul 30, 2020 at 12:54 am

Hello kunpotsu! I visited your page and all the images look great. Right now I have the same problem that you had in the past, how did you manage to solve it?

Post count: 18283
Vlad S
#358326
Jul 30, 2020 at 3:19 pm

Hello @Aldea Magazine

Please provide a link to your website in order to inspect.

Thank you !

Post count: 8
Aldea Magazine
#358371
Jul 31, 2020 at 1:47 am

hello Vlad!
this is the link to my site http://www.desarrollo.aldeaeducativamagazine.com
Big Grid Full 8 images not displaying correctly
Thank you !

Post count: 18283
Vlad S
#358434
Jul 31, 2020 at 2:27 pm

Hello !

It seems that you are facing some errors on your website: https://www.screencast.com/t/93DICePp235v

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

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