My website looks like in mobile version

Posted in: Newspaper
Post count: 204

Hello, I have the following problem my Home
https://www.radiomarcabarcelona.com
I observe with Firefox and in Chrome in the incognito tab, the Home is seen as if it were a Mobil version.
I have disabled W3cache, disabled tagDiv Mobile Theme, and disabled AMP as well. After all this, the Home continues to be seen as if it were on a mobile phone. I have Newspaper 11
I attach a photo of how it looks in Firefox and in Incognito Window
https://www.radiomarcabarcelona.com/goodnews-design/Firefox-incognito.png
It only happens in Home, in the rest of my pages, everything seems to work correctly.
I don’t know why this happens?
I hope your help. Thanks

  • This topic was modified 5 years by duck1970.
Post count: 27744

Hello,

Usually, this problem when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, please ask your host if it has a cache plugin installed.

Let me know the results!

Thank you!

Post count: 204

Hello Anamaria. I have uninstalled W3 cache and I have installed WS Super Cache, I notice that now everything works fine again. Thanks for your great help. All the best

Post count: 27744

Hello,

I’m glad that this solution helped you solve the problem.
If I can help you with anything else, let me know!

Have a nice weekend!

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