My wordpress admin panel gone after updating the new version

Posted in: Newspaper
Post count: 16

Hi,
I Update the new version but finishing the update comes an error saying about the TD Composer and Social Network plugin. I did update them but after finishing first, my website gone blank and then I decide to hold those plugins (.hold) the site shows up but when I want to login to my wordpress panel it comes blank page. my site is Zenji255.com

Please help
Thank you

  • This topic was modified 8 years by razakey. Reason: i forget to add the link to the website
Post count: 20688

Hi,

First you could deactivate all plugins by FTP, if you cannot access the wp-admin
http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Then you should be able to access wp-admin. Deactivate and remove both tagDiv composer and social counter, install them from here
https://www.screencast.com/t/pahaoV3WXi

Next check the theme system status panel, and this requirements guide
https://forum.tagdiv.com/requirements-for-newspaper/
Insufficient resources could cause the 500 errors you get when trying to access wp-admin. If needed ask your hosting provider to increase the values of the parameters, especially the wp-memory. Let us know the results.

Thanks

Post count: 16

Hi,
Thank you now it’s working fine. Another thing is when i want to activate TD Composer & TD social counter, it comes this error (Click here to view) and I have delete it from the plugin folder and install a new one from Theme pack folder.

Please help
Thank you

  • This reply was modified 8 years by razakey.
  • This reply was modified 8 years by razakey.
Post count: 20688

Hi,

That notice is displayed when after a theme update the tagDiv composer and social counter have not updated automatically, which they should. In this case, delete both plugins and reinstall them from the theme plugins panel here
https://www.screencast.com/t/bl3DcDIe
Then there should be no problem, let us know if there still is.

Thanks

Post count: 16

It works very good, Thank you for your help.

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