Navigation sidebar

Posted in: Newspaper
Post count: 16

Whenever I clear or purge cache on my website and try to open it for the first time after that. I can see a glitched sidebar moving from right to left.

  • This topic was modified 5 years by anshul.
Post count: 27744

Hello,

Please make sure that you do not have any plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, if the problem persists, please provide more information like screenshots and a link to your website.

Thank you!

Post count: 16

Website URL
YouTube Video demonstrating the issue

Hi Anamaria,
Thanks for the reply. I have linked my website and the YouTube link. Basically its a glitch as the menu is the sidebar navigation one which should be there in Mobile version of the website. I disabled all the plugins, imported and deleted child theme, and purged cache multiple times. It’s sometimes too easy to recreate and other times it is easy.

I deleted the theme and FTP a new one and even checked my database.

Can you please help me with it?
Here are the links:-

https://www.heapooh.com/

Thanks in Advance.

I am looking forward to hearing.

Regards,
Anshul Nischal

Post count: 27744

Hello,

That sidebar appears when using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Post count: 16

Thanks, Anamaria,

I will be testing further by disabling the Rocket Loader.

Reagrds,
Anshul Nischal

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