Need a refund

Posted in: Newspaper
Post count: 1

I bought the theme yesterday and it simply broke my website. I want a refund.

Thank You

Post count: 20688

Hi,

We could try and help you, we will need more details about what happened. The theme has these requirements that should be checked
https://forum.tagdiv.com/requirements-for-newspaper/

Also you could follow some guides when changing themes, some recommended practices
https://www.wpbeginner.com/beginners-guide/checklist-15-things-you-must-do-before-changing-wordpress-themes/
https://www.wpexplorer.com/change-wordpress-theme/

Best to try locally when switching themes, test things. Then go live.

However if you are decided to request a refund, you can do so here
https://themeforest.net/refund_requests/new

Thanks

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