Hi Dears,
Following this sequence I get always same problem:
1. Create new page
2. Open in TagDiv Composer editor
3. Load a predefined template
4. W or W/O customize the page, when I try to save the page with the top left button (floppy disk), appears a rounding arrow but it never ends to rotate, and the right top alert in green saying that the save operation went well won’t be showed up.
This happens after 9.1 upgrade
Can you lead me, solving this issue?
Thanks
Sergio
Hello sergioshrek,
Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ Most likely, your PHP memory has exhausted and that’s why you cannot save anything.
Thanks for your understanding!
Ciao Catalin, I think I’ve done everything it’s suggested in the document but still not working. Do you have any further hint?
Hello,
If you have done all of these steps and if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for the message!
Dear all,
after your hints I found that the problem resides in “Yoast”.
If I disable the plugin then “Save Button” works perfectly. I already applied the change in .htaccess with SubstituteMaxLineLength 10M as you suggested but it’s not enough.
Since this plugin is working perfectly for my sitemap and I don’t want to inactivate it, do you have a further suggestion?
Thank you for your precious support
Sergio
Hello sergioshrek,
Check the system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information so we can take a closer look at your setup page.
Thanks for the message!
