New Update 12.2 Broke My Site

Posted in: Newspaper
Post count: 9

THE NEW UPDATE WHICH ARRIVED TODAY JUST BROKE MY SITE. Is there a way to fix it?

There has been a critical error on this website.

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Post count: 27744

Hi,

I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Post count: 9

I have deactivated my plugins and still facing the same issue

Post count: 7

Same here downgrade my sites to 12.1.1 new version made the site extremely slow so put the rest of my sites back

Post count: 9

The update also has this error when mbstring is activated:

Deprecated: PHP Startup: Use of mbstring.http_input is deprecated in Unknown on line 0

Post count: 27744

Hello,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic to identify you


@innovaterisk
Please make sure that error is not from a plugin, for example, like in this topic https://forum.tagdiv.com/topic/php-8-1-errors-2/ the error is not from our plugins.

Thank you!

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