News paper theme Activation

Posted in: Newspaper
Post count: 6
goldleon
#156432
Feb 3, 2017 at 1:01 pm

Hi I’m not able to activate my theme. can you help me please?

Post count: 20685
Simion C.
#156492
Feb 3, 2017 at 3:15 pm

Hi,

Please provie more detailes about why you can’t activate the theme and what problems you are encountering, you can activate the theme like this – https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/ or https://www.screencast.com/t/qvYFtRnF

Thanks

Post count: 6
goldleon
#156511
Feb 3, 2017 at 3:49 pm

it tells me the Envanto API is down and it can’t finish the activation

Post count: 20685
Simion C.
#156554
Feb 3, 2017 at 5:13 pm

Hi,

This is probably just a temporary situation, you should wait a bit and try again the manual activation here – https://www.screencast.com/t/qvYFtRnF – https://www.screencast.com/t/OWDD1rGZF3q7
If you can’t manage to activate the theme, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a look. Also provide there the link to this topic so we can easily identify you.

Post count: 6
goldleon
#156596
Feb 3, 2017 at 10:43 pm

ook thank you I activated it it was a temporary error as I see.

Post count: 8
veillercd
#156601
Feb 3, 2017 at 11:20 pm

Same problem with this message since 30 min :

“The envato API is down and we can’t verify your purchase code. Please try again later. Sorry about this.”

with tagDiv manual activation ou automatic activation

Post count: 20685
Simion C.
#156765
Feb 6, 2017 at 12:48 pm

Hi,


@veillercd Have you been able to activate the theme or are you still getting the error? I see that it was a temporaray issue for goldleon and now it should work for you also.

Thanks

Post count: 8
veillercd
#156771
Feb 6, 2017 at 1:02 pm

Hi,

Thanks, all is clear now 🙂

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