newsletter

Posted in: Newspaper
Post count: 7
csegarra
#531250
Jun 4, 2025 at 10:30 pm

Since I purchased the theme, the newsletter module isn’t working for me. Please watch the demo video.

https://www.loom.com/share/eb7e867acb7640e79eb27601c501b422?sid=e6f304bb-6d61-4fa2-9f8e-f78d0ec3cbbd

Thanks

Post count: 35449
Calin
#531260
Jun 5, 2025 at 9:11 am

Hi,
That one is not an actually newsletter (newsletter is this one https://forum.tagdiv.com/the-newsletter-plugin/) is a popup element that display the page id that has been set there and if I’m right is using some elements from tagDiv Opt-in Builder plugin (please check in Newspaper > plugins to see if the plugin is installed/enabled – https://i.imgur.com/Daas0Zl.png
Thank you!

Post count: 7
csegarra
#531287
Jun 5, 2025 at 6:08 pm

Yes, I have that plugin activated. It worked fine for me as is in the demo. But since I installed the original version of this theme, it stopped working, and I don’t know how to fix it.

https://cocalecas.net/wp-content/uploads/2025/06/newsletter1.jpg

https://cocalecas.net/wp-content/uploads/2025/06/newsletter2.jpg

https://cocalecas.net/wp-content/uploads/2025/06/newsletter4.jpg

This is your DEMO
https://cocalecas.net/wp-content/uploads/2025/06/newsletter3.jpg
This is how mine should look like

thanks

Post count: 35449
Calin
#531306
Jun 6, 2025 at 10:52 am

Hi,
As I mentioned above that element is not using the tagDiv Newsletter plugin and is using the tagDiv Opt-in builder plugin and you need to install that plugin to bring back the popup content – https://i.imgur.com/27NNLyo.png- https://i.imgur.com/hgY1mTW.png
Thank you for your understanding!

Post count: 7
csegarra
#531338
Jun 6, 2025 at 5:33 pm

Yes, I understand and it’s resolved. Thank you very much.

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