Hi. Just bought your theme today and have been trying to get it to upload but every attempt fails.
I browse to newsmag.zip, click “OPEN” on the browse window. File name loads into the field, I hit “Install Now”, the activity circle on the browser tab spins… approximately 3 minutes elapses with no change and then I get an error page:
This page can’t be displayed
•Make sure the web address http://ctrlp.press is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
Refreshing that page does nothing.
I hit the back button, try again, several times, re-navigating to the zip file each time to be sure, sometimes I get “Are you sure you want to do this”, but usually it just stays on the original error page.
Log-off, close tab, re-open and re-enter, same issue.
Deactivate all Plug-ins, same issue.
Search this site for Newsmag won’t install and Newsmag won’t upload and search returns 0 topics in Documentation and 0 on forum.
Please advise.
Hi,
I’m not sure what cause this issue. Please try to upload the theme via FTP:
Installing the theme via FTP
1. Download the theme from Themeforest, extract the ZIP file contents to a folder on your local computer.
2. In the extracted folder you find newsmag.zip file.
3. Use an FTP client to access your host web server.
4. Unzip the newsmag.zip file and upload the folder Newsmag to wp-content/themes/
Also this guide how to update your theme may help(we recommend FTP method also for update), it is the same method just that you upload the theme: https://forum.tagdiv.com/how-to-update-theme/
Thanks!
Thank you Alin.
Was hoping to avoid doing it the long way, but FTP upload was successful and the theme appears to be working fine.
Glad that you have managed to solve that!
