Newspaper 12.7.1 – Ads panel not loading (500 error in admin-ajax.php)

Posted in: Newspaper
Post count: 3
Andjelko
#534437
Sep 8, 2025 at 3:54 pm

Hi,

I’m using Newspaper 12.7.1 on WordPress 6.8.2 (PHP 7.4).
When I open Theme Panel → Ads, the request to:

/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=12.7.1

fails with 500 Internal Server Error.

Error log:

PHP Fatal error: require_once(): Failed opening required
‘/wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/panel/views/ajax_boxes/td-panel-ads/td-get-ad-spot-by-id.php’
in /wp-content/plugins/td-composer/legacy/common/wp_booster/wp-admin/panel/panel_core/td_panel_core.php on line 217

It looks like the plugin is trying to load a missing file (td-get-ad-spot-by-id.php).
Legacy panel seems enabled but the file is not included in my Composer package.

Here is a screenshot of the problem:

View post on imgur.com

Instaled plugins:

View post on imgur.com

Thanks in advance!

Post count: 35449
Calin
#534469
Sep 9, 2025 at 11:31 am

Hello,

Please do a test using only tagDiv plugins and see if the problem is still persisting. Most of the time, this situation is caused by an extra plugin.

Additionally, the ads can be set on a website using tagDiv Composer and ad box element.

Thank you!

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