Hello,
I am having issues with the Gossip theme. It has trouble loading.. It pauses for about 5 seconds as if it’s looking for the information – then once found actually loads the page content quickly. Also, when trying to save any changes via the TD Composer, I just get a spinning wheel. It won’t save any changes.
Plus, when updating the template, all of the plugins fail. The manual plugins do not work either.
Very disappointed so far. There seems to be a ton of bugs with this theme.
It doesn’t seem to be a cache problem because the site literally has no content yet – so wondering if it is a theme plugin issue?
Forgot to add that the cache plugins you recommend aren’t supported by WordPress anymore.
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
For the update: Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
