I upgraded from 8.6 to 8.7.2 and now the Admin / Dashboard Screen is blank. I can’t get to any page within the Admin section and had to revert. What’s going on?
This is after I downloaded the fresh version from Envato and cleared all caches.
same here… cannot update theme (tried envato market plugin and ftp)
There seems to be something severely wrong with 8.7. Holding on 8.6 until these issues are resolved.
I found out the problem. After i deactivate js_composer everything is ok…
I’m not running js_composer on my side. Did a clean 8.6 install with only TD Composer and then tried to upgrade to 8.7.2. Blank screen. Running PHP 7.0.27 and WP 4.9.4.
Hello frankcf,
Make sure that your update has been made via FTP way because this is the surest method, in this case, remove all of the untested plugins, clear all the caches and check the results. Ensure that your plugins are updated with the version that comes bundled with the theme core files.
Thanks for your understanding!
Can you please explain exactly how you are updating via FTP? Are you erasing files or overwriting them, etc.? Instructions on your site aren’t clear. Thanks
Hello,
Please use this guide to update via ftp:
https://forum.tagdiv.com/how-to-update-the-theme-2/
Thank you!
I tried the FTP method as well. Same issue.
Any fixes to this issue?
Hello,
If you get a blank screen after the update please disable the tagdiv composer beforehand and delete the plugin. The composer will then install the new version automatically.
You can also try to add code in your htaccess as mentioned in this topic:
https://forum.tagdiv.com/topic/tagdiv-composer-goes-blank-when-i-try-to-edit-my-pages/
Thank you!
