Newspaper Theme not fully compatible with WPML ATE?

Posted in: Newspaper
Post count: 5

Hello.

We are facing the following issues with this theme and WPML Advanced Translation Editor (ATE for short).

1. Element: Text with title
The custom title of the header does not appear at all in ATE. Here are 2 screenshots:
https://snipboard.io/bB3Ku2.jpg
https://snipboard.io/BKyA3f.jpg

2. Texts appear twice in ATE.
Imagine you have a page with heading1, paragraph1, heading2, paragraph2. In ATE we see the following for translation: paragraph1, paragraph2, paragraph1, paragraph2 (headings are not there for translation due to bug 1 above).

Due to the above bugs, it is impossible to use WPML ATE to translate the pages 🙁 The only “solution” seems to be to duplicate the page, mark it as language B and translate inside the page. Which as you can imagine is PITA to keep all the formatting, links, etc intact >.< Though we have not tried it yet to see if that might have issues as well.

Looking at WPML forum, I see there are other people complaining from last year https://wpml.org/forums/topic/no-tagdiv-headings-appear-in-the-advanced-translator/ I understand that it might be that WPML ATE is not compatible with this theme but that does not change the fact that those two pieces of software cannot work together efficiently, so none of them should be advertised as compatible to the other. Unless there is a fix, which I really hope exists and this is why I am posting this.

Newspaper Theme Version 11.4.2
WordPress Version 5.9.3

PS The search function of this forum spits out results without any specific order (e.g. per topic) which makes it really difficult to find any useful information. This is just a side note TWIMC and not the main topic.

Post count: 21065

Hello!

The latest version of the theme is 11.4.3. Make sure that all the plugins are up to date too.

You can change the search function with another one, using a plugin or something custom.

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If these issues are not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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