The home page of my website will not show Newspaper Gossip Pro theme https://theglamlives.com/
However internal pages work just fine https://theglamlives.com/how-to-practice-mindfulness/
What’s wrong?
Hello,
Seems you have the mobile theme plugin activate, and this is displayed also, on the desktop=> https://www.screencast.com/t/MmKBKYISUHq
Usually, this problem when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using the WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, if you don’t want to use the mobile theme plugin, you can deactivate the plugin.
Thank you!
I followed the WP Super Cache configuration recommendations, but the problem persists.
I don’t know what to do anymore.
Portuguese >> Segui as recomendações de configuração do WP Super Cache, mas o problema persiste.
Já não sei mais o que fazer.
Hello, @mecanicaonline
I checked your website and now is displayed correctly on desktop https://www.screencast.com/t/Zx4INeNsXPu
Please ask your host if a cache plugin is enabled.
Also, if you don’t want to use the mobile theme plugin, you can disable it.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello Anamaria.
Thank you very much for your attention and attempted solution.
Disabled and deleted the mobile theme plugin and AMP.
I did all the steps in the recommended video.
On the platform / edition, the website appears correctly, mobile, but when I open it in the mobile browser the website does not open as shown in tagDiv Composer.
Site: mecanicaonline.com.br
Hello,
Did you make any changes to the theme files?
Please do a test using only tagDiv plugins, clear all cache and check the results.
Thank you!
Hello Anamaria.
I only have the theme plugins and configured the cache as recommended.
If you want, I can send you the access data for your verification, as we’ve tried everything and it hasn’t worked.
Tks
Hi,
Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
