The theme panel in my admin is totally unconfigured (visual), not being possible to change any function. I already disabled all the plugins and it did not solve.
Hello silvanocv,
Please ensure that you have properly installed the theme via FTP because this is the surest method in this regard. Try to clear all your old theme version and re-install it using this method, clear all the caches and check the results. Before doing this, you should make a full backup to your data to be safe. For more information about FTP , consult here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for your understanding!
I removed the theme then reinstalled via filezilla, even then the problem is the same – any more ideas, please
http://www.awesomescreenshot.com/image1941631/5da1d965242a60e194c5d26116f958d2
Make sure you properly install theme. Clear all caches, or turn them off, disable any CDN setup. Remove any caching elements from your .htaccess file.
Check your htaccess file and wo-config.php file for any oddities breaking CSS loading.
Make sure you’re using modern web browser, not dead one like Safari for Windows, or IE8, etc.
If your site is mixed http/https, make sure you have that fixed to ONLY load via https and not both.
Make sure your domain resolves properly to either www or no www and not both.
Make sure WordPress works properly with default theme first.
Hi,
Thanks Chris for your help!
@silvanocv Please try Chris suggestion and let us know how it goes via email at contact@tagdiv.com and also provide wp-admin so we can take a closer look. Paste also a link to this topic so we can identify you.
Thanks!
Respondido.
