Newspaper thme panel – issues when trying to save

Posted in: Newspaper
Post count: 8
TkLbIY
#379500
Dec 18, 2020 at 10:56 pm

updated to 5.6 wp – and newsest theme version –

after which I am having issues trying to save changes in THEME PANNEL

anything I try – it should the rotating sign as it is trying to save but it never stops and continues

Post count: 21065
Bettina
#379691
Dec 21, 2020 at 9:55 am

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look !

Thank you !

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