Hi,
Newspaper theme panel settings will not save. Just spins. Hosted on Siteground shared plan. All parameters meet the requirements for Newspaper Theme. Can you please advise – I have seen same issue in forum with others using Siteground but it always results in direct contact with support and no resolution listed in forum. Thanks!
This mostly happens when you have a database cache enabled on the server end.
You can also try renaming object-cache.php to object-cache.php.off
the file is located in domain.com/wp-content/
Hi,
Also in some cases this was caused by insufficient resources
– https://forum.tagdiv.com/requirements-for-newspaper/
Or it could be a security setting, module or firewall as in this case where the theme panel was not saving any settings
– https://forum.tagdiv.com/topic/cant-save-theme-options-2/
Also if you use Wordfence try to set it on learning more
– https://www.wordfence.com/help/firewall/learning-mode/
Thanks
i have gone through all of these and no luck. I disabled the server side cache, renamed the file and upgraded all of the resource requirements beyond the specified minimums and still nothing. All other plugins are disabled and I don’t have wordfence or any other security running on the site as I am working thru this. Any other thoughts?
We could take a look, send us an email at contact@tagdiv.com and provide admin login as well as cPanel or FTP if possible. Include a link to this topic in the email.
info sent. Thank you!!!
