NFT Subscriptions template page broken

Posted in: Newspaper
Post count: 3
iammagnus1
#460311
Dec 12, 2022 at 5:10 am

Hi,

My website’s name is japa.ng and I am having issues with the subscription page.
The currency/amount are not displaying correctly after editing in Tagdiv composer. Although, it looks good in Tagdiv composer while editing
This is the webpage I am working on with the result: here

This is my expectation (which looks good in tagdiv composer): here

Please help

Post count: 27744
Anamaria
#460374
Dec 12, 2022 at 10:13 am

Hello,

This sounds like a caching issue.You can check if is a plugin conflict by checking only with the theme plugins enabled. But since you say when you are logged was working correctly, then it can also be a cache or object cache https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/.
Please let me know if you use a plugin for membership.
If yes, please ensure you don’t have a plugin conflict.

Thank you!

Post count: 3
iammagnus1
#460905
Dec 16, 2022 at 11:34 am

Hi Anamaria,

Thank you for your tips. I don’t use any plugins for membership or caching anymore. I tried disabling some plugins too but the issue persists…

Welp!!!

Post count: 27744
Anamaria
#460913
Dec 16, 2022 at 12:11 pm

Hi,

Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 3
iammagnus1
#460935
Dec 16, 2022 at 5:56 pm

Done

Thanks

Post count: 27744
Anamaria
#461015
Dec 19, 2022 at 7:08 am

Hello,

One of my colleagues will look into this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

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