After upgrading to 10.4 my header isn´t showing an image. The image is set in theme panel, but won´t show on the page.
Tried to updload a new image, purge cache … Nothing seems to work.
Also there was a bar which showed the weather on top, which is also gone.
Thanks for your help.
Hello!
First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:
1. disable TagDiv Composer
2. uninstall TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)
Also make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.
We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
Let us know about your results!
Thank you!
Hello,
thank you for your help. I tried everything you described but it didn´t help.
Whenever I try to set an image for the header, it isn´t showing. This problem also exists if try to build a new header-template in Tagdiv-Composer.
This is the page i´m working on: https://www.stadt-tanna.de/
And this is how it looked before: https://web.archive.org/web/20210119160209/https://www.stadt-tanna.de/
Hello!
Check also if you have Standard Pack plugin installed and active because it seems that you use default templates.
Thank you!
Hello,
this solved my problem. I totally missed to check for the Standard Pack plugin. Thank you very much.
