Greetings gentlemen tagdiv.
Urgent.
Our domain ellatino.news
We are pleased to address you to try to solve a problem as a team that occurred with the Newspaper template that we acquired from you, this morning the front of the page dawned without format, when checking the wordpress panel we realize that all the plugins They integrate the default template, they were not installed inside the panel. Only those with tagdiv starts were uninstalled. No other plugin was disabled or uninstalled. We proceeded to deactivate the remaining plugins within the panel, and activate them again and automatically began to install and activate the tagdiv Plugins that the template brought. The template displays well on computers, but the thumbnails of the articles are not displayed on cell phones. Please give us logical reasons why this event may be happening.
Thank you…
Hi,
Most probably that is because you are using mobile theme plugin( then you’ll use only two thumbs -> https://imgur.com/vwVIXUg), using this plugin, you’ll gain a better speed then responsive version of theme, but in order to achieve that speed you’ll need to create a new content for pages because in the most of cases those were made with builders ( tagDiv Composer, WPBakery ) and you need to use only the mobile editor ( you need to set the content for pages in mobile editor and this content will be display on mobile theme)
-> https://i.imgur.com/9d0UWLT.png
Also you can show the responsive version on mobile theme -> https://i.imgur.com/m0bVB5T.png you can check more details about mobile theme in our documentation -> https://forum.tagdiv.com/the-mobile-theme/ or if you want to have the responsive version only, you can use the amp option from mobile theme -> https://i.imgur.com/oofST3D.png (to use the mobile theme template on amp) or you can disable the plugin.
Thank you!
