Hi,
we just tried to activate the sharing for posts, but unfortunately there is no social network available.
The SOCIAL NETWORKS area ist just empty. Is it possible to reinstall the drag and drop area?
We are running the latest version of the theme and all plugins and already tried to reinstall the theme und several of the plugins.
Hope you can help…
EDIT: To be are little more specific. Inside the empty area, there are two divs with the classes “td-social-drag-and-drop” and “td-social-place-holder”. Normally inside these classes there should be multiple divs like td-dad-facebook, td-dad-twitter etc… But within our installation these divs seem to be lost.
Hi,
I have tested this functionality of the theme and seems to work as expected on my end, as you can see here -> https://www.screencast.com/t/bXMyP8AcR Please ensure that you are using the latest version of the theme installed via FTP way and also, check your system status parameters to be increased according to our documentation from here -> https://forum.tagdiv.com/system-status-parameters-guide/ -> https://forum.tagdiv.com/newsmag-install-via-ftp/ If the problem persists, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and CPanel access so we can take a closer look at it.
Thank you!
