Open Cloud Templates -> 403 Forbidden

Posted in: Newspaper
Post count: 5

Hello, when I want to open any cloud template or the homepage via “Edit with TagDiv Composer”, the error message 403 appears:
Forbidden. You don’t have permission to access this resource.
Is there a solution for this?

Website: https://www.green-connect.de

Thanks for your help
Axel
Error 403 trying to open cloud template

Post count: 21065
Post count: 5

Hello Bettina,

Thanks for the links. I have followed some of the procedures described there, but unfortunately without success.

The link “Edit with TagDiv Composer” generates error 403. However, if, for example, the “Homepage” page is opened via “Edit”, the page can be opened in the Composer using the blue “TAGDIV COMPOSER” button.

What is the difference between “Edit with TagDiv Composer” and “TAGDIV COMPOSER”

Thanks for your help
Kind regards

Axel

Post count: 21065

Hello Axel!

No difference. They do the same action and should open the tagdiv Composer editor.
Make a test and deactivate all plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache, and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

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