I have a big problem in saving the page layout. I try to edit the page layout and save but page is not saving and loading continuously. I have deactivated the security plugin and all checked but the problem is not solved.. kindly guide me how to solved that or its better if you team checks my site. (paymentologist.com)
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
I have followed the instructions. All extra plugins are deactivated except tagdiv. I have installed wp super cache. The system report values are green but I still cant save the page.
I have even deleted the theme and plugins and re-installed but problem is still there. Please let me know how to fix this saving problem with the page editor. I do not really want to install WordPress. Any other options? Can I give you access to the site to see the issue?
Thanks,
Lance
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that due to the high amount of support requests anwers can be delayed up to 48hrs !
Thank you !
