Hi.
After I updated theme to version 9 I cant use Jetpack (or NextScripts: Social Networks Auto-Poster) plugin. I get error 500 on page, or some content on page is missing.
I tried to disable all plugings, tried to switch to default template and back again and so on.
Help please.
Hi,
First pleas make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
After you set the requirements please check again with Jetpack plugin.
Thank you for your understanding.
Everything is as required.
After Jetpack installation its ok, but as I connect Jetpack to my site, it goes black. Allso cant reach admin area after that. Only solution is when deleting Jetpack folder via Ftp.
Note: Another issue. Today morning I discovered that frontpage loads only header (Jetpack is currently deleted). Now I turned off “Contact form 7” and frontpage is fully loaded again. But turning Contact form 7 on again, it doesnt cause any problems … Mystical things. Caching is off all the time.
Hi,
Here is the list with all plugins we had tested on our theme ( https://www.screencast.com/t/jDiZFltdq ), it is possible to have a older version of Jetpack.
Also please don’t user the TD Composer and vComposer at the same time ( if you are using v Composer, please deactivate the other one), this can also caused bad issues.
Thank you for your understanding.
Hi,
I´m aware of the Theme supported plugins (and TdComposer vs vComposer possible conflict). At the moment using only what is listed there.
Have been using Newspaper theme for years now and really happy with it, until now. All previous theme version updates (via Ftp) went well without any complications. Only problem is now with ver9.
Looking for further ideas …
Hi Jan,
Sorry for the inconvenience.
Please check this topic about 500 error: https://forum.tagdiv.com/topic/http-error-500-4/
Thank you for your understanding.
Hi again
Thank you for your attention and I am glad to announce that I found the problem.
On “Theme Status panel” it showed me wrong php version. As I decided to go and doublecheck it from the server I discovered, that I was using 5.5 version :/ So all I had to do is put it to version 7.2 and voala!
Everything is ok now. Thanks for provided links wich lead me to right solution.
Best wishes!
