Hi,
tonight I have experienced problem with beck end. Articles and pages cannot be opened in the beck end. Some of them are shoving title and url and nothing underneath and some are shoving only blank page. No aditional plug ins and everything is updated. On the front end side everything seams fine so far, butI cannot add any article or page.
Also, should i purchase activation code for visual composer? I understood it comes together with Newsmag? Could this be the problem? It is urgent!!!
Hello EmaO,
To be safe, please try to make a full backup to your database, delete the old theme and install it again via FTP with only required plugins which come bundled with the theme packet. Notice that the theme should have to work as properly in default state because it was tested and until now we have not encountered any bad reports in this regard, sorry! Try to make a new fresh install, clear all your caches, purge CDN files if you are using the CDN system and check the result. For more information about FTP way, please consult here -> https://forum.tagdiv.com/newsmag-install-via-ftp/
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hello EmaO,
You should install this plugin here -> https://www.screencast.com/t/qvvZPeFh
Thanks for your understanding!
Hello EmaO,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide the link of this topic so we can easily identify you.
Thanks for the message!