Photo galleries do not work, do not load the images.
Neither can we select the type of input as audio, is it possible to activate it?
Hi,
Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme, also if you are using child theme, clear all cache and try again.
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
If there is still a problem, please provide some more details and some screenshots if this is possible.
Thank you!
I have disabled all the add-ons and it still does not work, it does not load the images of the geleria, I attach an image of the error and the state of the system.
Sample link: https://www.efmr.cat/blog/2019/06/16/galeria-dimatges-del-ple-de-constitucio-del-nou-ajuntament-de-lespluga/
Hi,
There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0
After that check to see if the image is set like in our documentation -> https://forum.tagdiv.com/modal-window/
This problem will be fix in the coming update.
Thank you !
I have followed the steps indicated, but it still does not work in image galleries.
I have been able to verify that by activating the function of “TagDiv Slide Gallery”, the images of the galleries load well.
http://efmr.cat/Formato-de-entrada.jpg
It is a serious problem since we have a very extensive database of news and it is not feasible to rectify one by one all the galleries published for years.
Do you have a quick solution so that we can implement it in the functions.php file of our “child theme”.
Thank you.
Hi,
Just make sure that the GENERAL MODAL IMAGE is disable -> https://www.screencast.com/t/d5lwmoufDc and clear all cache
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
