I have an Instagram feed on my product pages. And it doesn’t show the pics anymore. I contacted the host and dev of the plugin, they say it’s the theme. https://astro-chologist.com/store-2/autographed-the-road-from-space-paperback/ There should be pictures in the instagram section of the page on the bottom.
Hi,
Unfortunately we cannot say for sure if the implementation you use is compatible with the theme or not. We only recommend our own Instagram widget: https://forum.tagdiv.com/instagram-widget/
If your implementation worked before, try to identify what was changed since then. Maybe a plugin you installed, an update you made (automatic updates are the worst as it could have been a plugin update that caused this but if your updates were set to automatic, then it;s hard to figure out which one broke it)
The best thing to do is disable all plugins except visual composer, clear cache and reset cdn files. Then test the Instagram feed again. Unfortunately if the problem is still there, I won’t be able to help as I have no idea of how you implemented the feed in the first place and customization is not part of the theme support unfortunately.
Thank you!
I turned off all plugins and it didn’t work still.
Hi,
Maybe the Instagram feed plugin is not compatible with newspaper 7.2. It could be the case but i cannot say for sure. Please try a different Instagram ID or a different plugin for the feed. Untested plugins can cause such issues as we do not have any custom implementation for theme and if they conflict with the theme, they will break the site or not work anymore. Not all plugins are compatible with premium theme unfortunately. Try to find a different plugin as there are a bunch of free ones out there that have instagram options.
Thank you!
