plugin issue

Posted in: Newspaper
Post count: 5

Im getting an error when i click on “customize” for any theme: There has been a critical error on this website. Please check your site admin email inbox for instructions” my website host..Hostgator is telling me that there are 2 plugins that are not compatible or need the latest updates. This is the response I got: “I have checked in with WordPress site. There is one ‘class-wp-customize-widgets’ and ‘td-composer’ that are not compatible. You will need to contact the plugin vendor, to check for the latest updates for these”. Can someone assist please! I need Help

Post count: 21065

Hello!

Please make sure that the theme and the plugins are up to date.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.