Plugins are not installable

Posted in: Newspaper
Post count: 47

Hello,

yesterday we bought Newspaper and installed the theme – problem: The plugins Visual Composer and Rev Slider can’t be installed – also Woo Commerce – we got error messages like:

Visual Composer
Das Plugin hat keinen validen Header.
Die Datei konnte nicht kopiert werden. js_composer/assets/lib/prettyphoto/css/prettyPhoto.min.css

Rev Slider
Verzeichnis konnte nicht angelegt werden. /homepages/16/d254593094/htdocs/clickandbuilds/Cadzand/wp-content/plugins/revslider/rs-plugin

We did the installing like in tutorial…other plugins can be installed…

Thanks for your support
Michael from Hamburg

Post count: 23312

Hello freshmademedia,

Please install the plugins from here: http://screencast.com/t/db9rj2ky1 and remove any version you already have installed beforehand. If they still will not work, then please try to upload the plugins via FTP. They can be found in the main newspaper package: http://screencast.com/t/nJ9HoFit9tsX For more information about FTP, please check our documentation here -> https://forum.tagdiv.com/install-via-ftp/

Let us know how it goes.

Thank you!

Post count: 47

Hello Catalin,

sorry – nothing is going. I tried your proposed versions – at least I deinstalled the whole WP – and Visual Composer is again not installable – see screenshot .

I`m not really unexperienced in WP – but this is a crazy problem – how we can solve this? If you need access to my wp-installation for installing the plugins – please let my know and I will provide you with username and password.

Thanks for your support
Michael

Post count: 47

Hello again,

it seems, that my webhosting-account has to less webspace…I upgraded now and I try in the next two days again to install.

Thansk,
With bes regards
Michael

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