Can’t figure this out. Every hour or so all of the TagDiv plugins deactivate somehow and kill my site. I have to keep manually going back and reactivating them. This didn’t start until I updated your theme. The website is BuiltTacomas.Com I can send wp admin and ftp info if you guys need it. I can not for the life of me figure this out.
Is there no way to open a support ticket? This is beyond frustrating and nothing personal, but this is making me want to switch to a different theme by someone else. I really hope we can figure this out ASAP
Hello,
In most cases this was caused by either a plugin conflict or low memory allocation. The error log on your host will clue you into exactly why this happens. We recommend using this guide first: https://forum.tagdiv.com/requirements-for-newspaper/ and then deactivate all plugins and activate the tagdiv composer first. make sure it is up and running properly and then activate all other plugins.
Let us know if you still have trouble and if you do, i will need that error log report so we can get an idea of why this happens.
if you want to contact us privately, you can do so via contact@tagdiv.com
Thank you!
