Hello there,
We are experiencing an issue with the “Most Popular” section, specifically the “Popular” sort option in the Flex Block 1 module on our homepage. Initially, only the Popular (all time) option was enabled, while the Popular (last 24 hours), Popular (last 48 hours), and Popular (last 7 days) options were disabled.
To enable these additional time-based filters, we activated the “24/48 hours and 7 days post sorting” option from the Theme Panel > Block Settings. This allowed us to select Popular (last 7 days) through the tagDiv Composer on the homepage.
However, when we select any of the time-based options (last 24 hours, last 48 hours, or last 7 days), the widget displays “No posts found.” We have thoroughly checked all related settings but haven’t been able to identify the cause of the issue. Our goal is to display “Popular (last 7 days)” posts in the “Most Popular” section.
Note: We have many recent posts with views, but they do not appear.
Here is the home page link: https://mdhasnaeenrizvir19.sg-host.com
Could you please assist us in resolving this?
Thanks,
Hello!
Check this guide if you use a cache plugin: https://forum.tagdiv.com/ajax-view-count/
Make sure you have no offset value in this flex block: https://forum.tagdiv.com/offset-feature/
Thank you!
