Post counter not functioning properly & won't turn off

Posted in: Newspaper
Post count: 24

We have a post counter on our site. The caching plugin we have is WP Rocket. It doesn’t seem to be counting properly, as our Google Analytics is putting in views that are 6-7x that of the view counter on the posts.

That being said, we’ve also turned it off in the settings; however, it’s still on the posts. Why isn’t it turning off? We’d like to keep it on. How do we get it to function properly? Does it not play nice with WP Rocket? This post says it only has 151 views, but Google Analytics is much higher.

  • This topic was modified 6 years by aristake. Reason: Added an additional question
Post count: 35449

Hi,

The view counter can be change, stop or reset, also you have the possibility to set manually the number of view, go in posts and enable the custom fields -> https://i.imgur.com/NavHTFn.png after that down in post will appear the the custom field options -> https://i.imgur.com/waKZBHe.png chnage it -> https://i.imgur.com/NAFEi9p.png and check the results.
The theme will count using the theme counter and analytics counts using it’s own counter. There is no simple way to make them both work using the same parameters.The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person and that’s why appear that difference.
To remove the view count from a cloud template like in your case, you need to edit the single post template with tagDiv Composer and use the right click to remove the elements you do not want to have.

Thank you for your understanding!

Post count: 9

Sorry aristake, i won’t help u, i’m in the same situation as u. I’m just trying to get Calin attention.

Hi Calin,

How can we solve this problem :

https://forum.tagdiv.com/topic/major-tagdiv-composer-issue-that-we-need-support-for/

https://forum.tagdiv.com/topic/td-composer-doesnt-work-3/

Is there a number i can call for support ?

It’s an emergency

Post count: 35449

Hi MehdiAlioui,

Please note that we can provide support only in our support hours and these are from Monday – Friday:8:00 AM – 17:00 PM (GMT+2). Please note that we try to answer to as many topics we can we start from the oldest to newest, once that is set a new reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.

Thank you for your understanding!

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