Post Date Often Dissapears

Posted in: Newspaper
Post count: 17
Mandro
#372078
Nov 4, 2020 at 6:45 am

Dear TagDiv Team

I have weird issue. After updating the theme, Post Date meta often dissapear. Please check screenshot

https://ibb.co/17sYcyv

https://ibb.co/1TyzDmZ

It can be solved by go to WordPress Settings >> General, and click Save Changes button. But after few days, the issue happen again. So I need to do same thing again and again.

Any idea why it happen? I do not use any cache plugin or cache system by the way. Also if you check my website, the Post Date may appear as I did steps as I mentioned above.

https://www.playcubic.com/

But after few next days, it will happen again. Please help!

  • This topic was modified 5 years by Mandro.
Post count: 18283
Vlad S
#372153
Nov 4, 2020 at 2:37 pm

Hello !

Please send us a screenshot of your System Status Tab and make sure that all the requirements are met as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/ ; You will have to first start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 17
Mandro
#372233
Nov 5, 2020 at 1:49 am

Hello,

Please check this screenshot for my website status >> http://prnt.sc/vdnaoi

Also, I do not use any other plugins except plugins does come Newspaper theme.

I am waiting for your reply…

Post count: 18283
Vlad S
#372320
Nov 5, 2020 at 1:47 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.