Post Style 4 – No Sidebar Image Cutoff

Posted in: Newsmag
Post count: 14

Post Style Four, no sidebar.

Image width cuts off at 870px showing blank space on right side.

Code shows:

td-post-featured-image

img width=”870″ height=”580″ class=”entry-thumb td-animation-stack-type0-2″ src=”*.jpg” srcset=”*.jpg 870w, *.jpg 1740w” sizes=”(-webkit-min-device-pixel-ratio: 2) 1740px, (min-resolution: 192dpi) 1740px, 870px” alt=”*” title=”*”

removed html elements so everything would show up.

Theme version is 3.4

Post count: 22421

Hello,

Please do not force an image width especially if it’s beyond the theme content area. The main theme content with a a sidebar is only 679px wide
Please provide a link to your site so we can see the issue.

Thank you!

Post count: 14

This is featured image! There is no sidebar.

Link:

https://goo.gl/09MS34

Post count: 23312

Hello modaestrat,

I have inspected your website and I saw that your featured image are not correctly displayed at the front end. Make sure that you have correctly added your images from post editor and also, ensure that you have added the big size of your image. After this, you should use the Regenerate Thumbnails and Force Regenerate to regenerate your thumbnails and then check the results.

Hope this helps and let us know how it goes!

Thanks for your understanding!

Post count: 14

I have uploaded a completely new featured image of 1000px x 667px, correctly within post editor and the same effect is occurs with both style 4 and style 5 with mac retina display in safari.

However, a 2000px x 1094 shows up correctly.

It shows up as 1021 x 558px. Is this the minimum size even for boxed display?

Beforehand 1000px showed up correctly (before last theme update).

Post count: 14

What is the size and aspect ratio to guarantee no problems on all devices in all styles and modules?

Post count: 23312

Hello modaestrat,

Please ensure that you are not using any optimize plugin to optimize your images and reduce the quality of these. All the required size for each module can be found here -> https://www.screencast.com/t/krOM7lgns3rJ However, to bring best theme results you should use HD images. For more information about aspect ratio, please consult our documentation here -> https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

Thanks for your understanding!

Post count: 14

All the required size for each module can be found here ->

This is not the question I asked. I asked about featured images.

For featured images it states:

On our demo we use multiple sizes, most have around 1068 × 713 px. You also say:Depending on the module used, the best solution is to experiment with different sizes and see which one offers the best results.

That is not documentation, that is saying “just take a guess”. This also does not answer my question. To be clear, my question is:

What image size will not result in blank space on any featured image space or image module on both Retina and regular displays?

Please ensure that you are not using any optimize plugin to optimize your images and reduce the quality of these

I am not using an optimization plugin but I am using Save For Web options lowering quality, using smoothing, and stripping EXIF data. Why should this matter if the image shows up fully?

Why should an image resize differently it is optimized?

Optimization is not adjustment of size…

However, to bring best theme results you should use HD images

HD images will bring very poor results in all page speed metrics services

I have been getting very bad scores with this theme on google page speed (below 20/100!). I am attempting to increase the score.

Post count: 14

Please take the time to consider my response and read it thoroughly before responding as most of the responses I’ve received from your help desk have completely missed my question entirely… it is wasteful of everyones time.

Post count: 23312

Hello modaestrat,

To have no problem you should use images with have 1980x1080px and therefore you should not bring poor results if you are using these. Notice that our theme uses thumbnails and each image will be cut after the size of each thumb. If you want to know more details and useful steps which have to be followed in order to achieve a good page speed loading, please consult our documentation here -> https://forum.tagdiv.com/how-to-make-the-site-faster/
If you are unhappy with our services and if our theme does not satisfy with your goal, you should request a refund and we will give your money back. Request a full refund, accessing this link here -> https://themeforest.net/refund_requests/new and we will provide your money back so you can buy other our theme.

Thanks for your understanding!

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