Posts load in mobile template even on desktop

Posted in: Newspaper
Post count: 1

The home page loads fine. The problem I am having is that article posts/pages load in a mobile theme even in a desktop browser. The site uses cloudflare for content caching. The problem persists even after clearing the cloudflare cache and clearing wpengine’s site cache, and setting cache exclusions for article pages. The site does not use the plugins jetpack or cloudflare. The happens regardless of whether the “tagDiv Mobile Theme” is activate or not activated.

What can be done to fix this?

Site url: https://www.fdareview.org/
Example article appearing as mobile: https://www.fdareview.org/2023/04/28/are-insulin-prices-about-to-drop-the-devil-is-in-the-details/

Other details:
Web host: WPEngine
Wordpress version: 6.2.2
Newspaper Theme version: 12.5
PHP version: 7.4

Post count: 27744

Hello,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile theme version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/

I hope this helps.

Thank you!

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