Hi
It seems the post loop in our home page is using the “most popular” post instead of latests post despite we have set right all the options in “posts loop settings”. The only option that seems to work fine in “posts loop settings > latest articles” page management is the layout, that can be modified and the changes are correctly shown in the page. But none of the other options seems to make any effect: Category filter, sort order, Limit post number…
You can have a look on “Contenidos recientes” block (down of the page) at “https://agoranews.es/”.
We have tried it with parent theme in local enviroment and works fine but not in our child theme. There’s some kind of dysfunction there.
I can give you access to pre-production enviroment so you can have a look.
Please help,
JM
Hello !
Unfortunately we have not managed yet to find the block that you mentioned on your page. Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again. Also take a look at our Moile theme documentation and make sure that you have set up mobile theme properly: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Sorry, we have change the title of the block while the issue is unresolved. The new block title is “Más popular en el blog”.
We already make the test deactivating all the plugins and the problem still remains.
Related to mobile theme please take note that the plugin “tagDiv Mobile Theme” is not activated.
There’s an Tagdiv user “Tagdiv_login” in our cms and ftp data access due to a previous issue on pre-production side. Please tell me if you can reuse it to check the issue in pre-production side.
Best regards,
JM
Hi,
Please make a full backup to your website and send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
