Hi guys. I really appreciate your work.
At this time, I have already purchased several licenses of your templates through two different Envato accounts. Yeah, thats how i love your great work!
The problem is this: when activating each of the templates, when the second screen asks me to enter the data of my account (and I fill it with my tagdiv forum data account) I get a message where I am told that I already have an active account. Therefore the process is not completed, and the theme is not activated.
I have installed and uninstalled the templates several times. And I suppose I may also be entering an activation code already used. Is there a place in each Theme where I can see the activation codes of my licenses that I have already used and activate or deactivate them?
Thanks in advance
Hello,
Thank you for your kind words! We are glad to see our hard work is appreciated.
Yes there is just such a place. Please check the system status area and you can see the activation code used and you can reset it in case you need to.
As for the forum account, the theme will require a forum account for each activation but if you do not want this, you can try the manual activation method: https://www.screencast.com/t/WuVTVHtBJVqX
Thank you!
why my site dont have manual activation like your screenshot?
What version of the theme are you using?
newsmag 4.0
Hi,
The manual activation is present on Newsmag as well as Newspaper
– https://www.screencast.com/t/www7y3WwJ
If this option is not present for you, try deactivating all plugins except theme plugins, clear any installed cache and check again.
Or maybe the theme did not install properly. You could try a fresh theme install by FTP
– https://forum.tagdiv.com/newsmag-install-via-ftp/
Please let us know what the results are.
Thanks
