problem after installation

Posted in: Newspaper
Post count: 5

After installing the theme, a conflict has arisen.
When changing the theme settings from an error and does not save.
Charge indefinitely.
Please look https://i.imgur.com/DCLdphL.jpg

Post count: 27744

Hello,

So I understand when you try to make changes with tagDiv Composer, this error appears.
Usually, this problem can be from the firewall or security module which blocks the admin-ajax.php request.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

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