Hi
I have upgraded to the latest version and updated all the plugins but now have 3 errors at the top of my page (www.kentnews.online)
Warning: getimagesize(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(): Failed to enable crypto in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Warning: getimagesize(https://www.kentnews.online/wp-content/uploads/2019/11/logo_new1.png): failed to open stream: operation failed in /www1/acd/www.kentnews.online/web/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 792
Hello !
Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Hi,
I have checked the requirements and I match or exceed all of them (php =7.3 etc
I have disabled plugins but the errors still exist.
I have cleared all caches but it makes no difference
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you
