Hello since the last update no author and the review stars is not displayed
greetings Birgit
Hello,
Please provide more details about your issue.
Thank you!
Hallo
It’s about the page https://www.birding-germany.de/hotspots-der-vogelbeobachtung-in-deutschland
there are no stars and the author button is not displayed at the top of Big Grid Flex 5 under Flex Block 1 ( Hotspots: Die schönsten … )
greetings Birgit
Hello
I can rule out a plugin conflict. have disabled all plugins except those of Tagdiv. The stars and the Author button do not appear
greetings Birgit
Hi,
Please check the settings on the blocks -> https://i.imgur.com/dEDpPnp.png
Also, seems you use Autoptimize plugin https://i.imgur.com/LMnoRbg.png
Thank you!
Hello the setting under Show review stars = Show. Autoptimize plugin is disabled. But no review stars are displayed.
greeting Birgit
Hello,
Please let me know how you add the review. Also, please check this https://forum.tagdiv.com/reviews-2/
Thank you!
Hello
The settings on the post are available. you can see here. https://www.birding-germany.de/baden-wuerttemberg/wagbachniederung.html. the setting under Show review stars = Show. Autoptimize plugin is disabled. But no review stars are displayed. I can rule out a plugin conflict. have disabled all plugins except those of Tagdiv. The problem exists since the latest update. Before everything was displayed
you can see here. https://www.birding-germany.de/hotspots-der-vogelbeobachtung-in-deutschland
there are no stars and the author button is not displayed at the top of Big Grid Flex 5 under Flex Block 1
greeting Birgit
Hi,
Please do a test using only tagdiv plugins, clear all cache and check the results.
Thank you!
Hi I have disabled all plugins and cache cleared no change. Review stars and the author button are not displayed.
the funny thing is the other buttons like category and comments are displayed when the layout setting is set to show. I didn’t change anything about the css either. There is also no child theme.
Greetings Birgit
Hi,
Normally if the options are enabled on the grid – https://i.imgur.com/niRDcKM.jpg those should be displayed. If you already have the options enabled and also the theme panel settings are on – https://i.imgur.com/6F5wKoB.png but the problem persists, then please contact us via email at contact@tagdiv.com and we’ll chek the problem.
Thank you!
