Hello friends.
the materials are not going to the second page of my site, that is, I will publish new content and it goes out of the first page and will not appear on Monday.
Page 1: http://www.itouchbr.com.br
Page 2: http://www.itouchbr.com.br/page/2
Accessing the second page I realized that the last matter is there with a month publication date ago. Also the values of my social networks are different, the main page appears already updated while the second page appears a few weeks ago!
The feeling I have is that from page 2 the content of the page was frozen, someone had a similar problem?
Hello AndreBoni,
I have checked your website and I saw that you are using an older version of our theme. Please try to update it to the latest version of it, Newspaper 7.2 with Visual Composer 4.12 and Social Counter 4.1 via FTP because this is the surest method in this regard. Clear all your caches and then test it again and see how it will work. For more information about theme update, please consult the documentation here -> https://forum.tagdiv.com/install-via-ftp/
Thanks for your understanding!
And now? I made the procedure as you pointed me but now even the materials appear.
Hello AndreBoni,
I have checked your website and I have notice that your Visual Composer version is too old, as you can see here -> http://screencast.com/t/NKD1kToEg Why do you not update the Visual Composer? It will have to be 4.12. Clear all your caches and test it again.
Thanks for your understanding!
Where can I download this new version? On my panel in WordPress I dont see new updates to visual composer (4.6.2 is the last).
Hello AndreBoni,
First of all, you will have to download the latest version of the theme from your Theme Forest account and then, using the FTP method, you will have to update your theme, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ Please keep in mind that with this packet will come bundled and the latest version of our required plugins -> Visual Composer 4.12 and Social Counter 4.1 Update your theme and check again.
Thanks.
I try this, but i don’t see my article in the http://www.itouchbr.com.br
And now?
Hello AndreBoni,
The latest version of the Visual Composer should be installed from Premium Plugins, like this -> http://screencast.com/t/66XNV3ADu after deleting the old version from your Plugin Area, like this -> http://screencast.com/t/yRfbDjwg0lfX
Thanks for your understanding!
All my problems were solved.
Thank you in advance for your attention.
The problem is repeating itself.
It’s all up to date on my website, but the page does not display the last two items in the correct order and social data counter appear totally wrong.
The strange thing is that this does not happen on the first page of the site.
Because?
Help me! I’ve done everything you said but still can not solve the problem.
Hello AndreBoni,
Please try to clear all your caches and test it again and check the results. Also, if your problem is still there after this advice, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page. Also, please provide the link of this topic so we can easily identify you.
Thanks for your understanding!
Hi. I have the problem again.
When i clean the cache the result is positive and my website work in perfect mode, but after a few days the i have have the same problem again.
Why?
Can i send my username and password to contact@tagdiv.com to you to check my painel and website?
I wait your!
Hello AndreBoni,
Please try to disable all the active plugins, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your untested plugins used by you in theme to interact with it and cause a lot of unknown issues.
Hope this helps and let us know how it goes!
Thanks for your understanding!
