Good morning,
I activated the theme (even entering the license code purchased) but during the installation continues to give me a series of errors as shown in the screenshot ( http://prntscr.com/kymysu )
I have followed all the indications proposed but continue to give me the error. What should I do to be able to install it without errors?
Thank you
Hi,
In order to resolve that problem please read this documentation carefully:
https://forum.tagdiv.com/requirements-for-newspaper/
You need to make some manually settings in order to get ride of that error, in above documentation you will get all you need to do with print screens.
Thank you for your understanding.
I tried everything. The messages are set up well as you can also check from the screenshots. How should I do?
Thanks so much
Hi ersandrino,
Also it could be a matter of permissions for the uploads folder. That is preventing the demo from installing successfully. Try to set the permissions like mentioned here
– https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/
Thank you.
Hi Calin, I also tried that but as you can see from my two screenshots the problem remains!
How can I resolve the problem permanently?
Thank you
Alessandro
Hi ersandrino,
Please try this ( https://www.screencast.com/t/pFoqAA4oa6 ):
In order to fix this you have to add the following lines in the .htaccess file located in your website main folder: .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you for your understanding.
The problem still persists. Sorry but this thing now is really creating problems with my client. I also tried to put the htaccess file but the result does not change. I reset my purchase key, deleted all word press (including theme of course), and installed all over again. The result is the same. The parameters in the system status are all ok. I’m about to send you an email.
See you soon,
Alessandro
Hi,
Send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you.
