Problem starting visual composer work

Posted in: Newspaper
Post count: 2

Hello. I installed this theme today and have been trying now for hours to get the visual composer work. Nothing happens. Also, mobile version shows me just one column of my website instead of all of it. Seems very difficult to get this theme work. Any other theme is easier than this one.

Post count: 23312

Hello valnyc2016,

Please ensure that you are using the latest version of the theme and required plugins (Newspaper 7.1.1 and Social Counter 4.1 and Visual Composer 4.11.2) via FTP according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ , clear all your caches (server caches), purge CDN files if you are using the CDN system and install only the plugins that come bundled with our theme and rule out the conflicting plugins. The Visual Composer is fully tested with the latest version of the theme and works perfectly.
If your problem is still there after this, please try to make a new clean install with the latest version of theme and check how it will work.

Thanks for your message!

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